2024 Agenda

See below our agenda for Hostech 2024 so far. More sessions to be announced soon.

AI: friend or foe?

Tom Weaver, tech entrepreneur, author and futurist

With all the media hype suggesting AI will restructure entire industries and working practices, just how transformative will it be for hospitality? Start-up founder and tech futurist Tom Weaver will explore the potential, while poring over a smorgasbord of digital innovations both consumer-facing and back of house.

PizzaExpress’ multi-million loyalty scheme

Arslan Sharif, digital and loyalty director

Since launching in 2021, the PizzaExpress Club app now has two million users, offering customers a range of perks and rewards. A key strand of the brand’s digital transformation strategy, digital and loyalty director Arslan Sharif will share the mechanics of the scheme, and how it drives loyalty across dine-in, delivery and retail channels.

Pizza Pilgrims: 20/20 vision with tech as the driver

Sophie Gilchriest, Finance Director

With a mission to create happiness for guests and customers one pizza at a time, Pizza Pilgrims’ use of tech, is helping the growing restaurant group focus on that purpose. Finance Director Sophie Gilchriest will share how the implementation of bespoke fintech alongside integrating existing tech, is driving financial efficiencies and operational insight, as well as helping the business align its KPIs.

Panel: the tech powering hospitality experiences

with Gavin Williams, F1® Arcade and Nick Jones, Lucky Voice

Experiential leisure has emerged as a high-growth segment of the market, as consumers seek out competitive games and immersive experiences when they go out. In this panel we will explore the technology that powers these concepts, how the game play and hardware is developed, and what the future looks like for investment in tech and experiential concepts.

Stonegate: Game-changing digital media at the UK’s biggest pub company

with James Metcalfe, marketing director, Stonegate Group

Stonegate’s newly launched digital network, MiXR, puts the pub company behemoth at the forefront of digital transformation in the hospitality sector. Connecting guests to the entire 850-strong managed estate, it will also provide opportunities for brands to tap into circa 100 million guest visits each year through digital retail media. Marketing director James Metcalfe will explain how MiXR is a genuine game changer, allowing guests to find and book venues, earn loyalty rewards and unlock personalised experiences whilst allowing brands to connect with target consumers throughout their digital and physical journeys in outlet.

More sessions to be announced soon.

Book your team places here.