2021 Agenda

As part of our month-long content programme of features, podcasts and essential guides, these online events were a must-attend for those tasked with driving efficiencies and encouraging loyalty in a tough trading climate. We are now pleased to provide the webinar recordings. These are free to access, using the links below. 

Best Practice Tech in a Tough Trading Climate

  • Sarah Coleman – Insight and Communications Director, Lumina Intelligence
    Sarah will share the findings of a recent consumer study conducted by Lumina Intelligence to understand uptake and attitudes towards technology in hospitality
  • Sarah Venning, Chief Information and Transformation Officer, Pret A Manger
    In a Q&A discussion with MCA News and Finance Editor Finn Scott-Delany, Sarah will reveal insights into how Pret is revolutionising its business with technology, including its coffee subscription service
  • Panel discussion: Developing a digital solution for one of the UK’s biggest restaurant brands
    Kate Boyle , Head of Technology platforms, Nando’s UK & Ireland
    Reg Meyer , Head of Technology Solutions, Nando’s UK & Ireland
    Nick Popovici , Co-Founder and Managing Director, Vitamojo
  • The future of delivery: How a new wave of operators are choosing delivery-first
    Stephen Goldstein, VP of Strategic Restaurant Partnerships, Deliveroo
  • Panel discussion: The future of front and back of house connectivity
    Dr Farhaan Mohideen , Product Engineering and IoT Spokesperson
    Hauke Feddersen , Director of Global Operations, PreciTaste Group
    James Patterson , Strategic Sales and Marketing Director, Box Technologies
  • How Mobile Ordering is mutating into Intelligent Mobile Service
    Gareth Hughes, Founder and Chief Executive, Crave Interactive

Access the webinar recording >>

How to stay connected with diners in a contactless era

  • In this webinar, Zonal will explore how operators may re-think the guest journey, looking at how customers interact with restaurant brands, the various touch points and how technology can enhance the customer experience. In a time when there are a multitude of tech solutions, we will review the challenges and how operators can overcome them to ensure success

Access the webinar recording >>

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