As part of our month-long content programme of features, podcasts and essential guides, these online events were a must-attend for those tasked with driving efficiencies and encouraging loyalty in a tough trading climate. We are now pleased to provide the webinar recordings. These are free to access, using the links below. 

Best Practice Tech in a Tough Trading Climate

• Sarah Coleman – Insight and Communications Director, Lumina Intelligence
  Sarah will share the findings of a recent consumer study conducted by Lumina Intelligence to understand uptake and attitudes towards technology in hospitality
• Sarah Venning, Chief Information and Transformation Officer, Pret A Manger
  In a Q&A discussion with MCA News and Finance Editor Finn Scott-Delany, Sarah will reveal insights into how Pret is revolutionising its business with technology, including its coffee subscription service
• Panel discussion: Developing a digital solution for one of the UK’s biggest restaurant brands
  Kate Boyle , Head of Technology platforms, Nando’s UK & Ireland
  Reg Meyer , Head of Technology Solutions, Nando’s UK & Ireland
  Nick Popovici , Co-Founder and Managing Director, Vitamojo
• The future of delivery: How a new wave of operators are choosing delivery-first
  Stephen Goldstein, VP of Strategic Restaurant Partnerships, Deliveroo
• Panel discussion: The future of front and back of house connectivity
  Dr Farhaan Mohideen , Product Engineering and IoT Spokesperson
  Hauke Feddersen , Director of Global Operations, PreciTaste Group
  James Patterson , Strategic Sales and Marketing Director, Box Technologies
• How Mobile Ordering is mutating into Intelligent Mobile Service
  Gareth Hughes, Founder and Chief Executive, Crave Interactive

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How to stay connected with diners in a contactless era

• In this webinar, Zonal will explore how operators may re-think the guest journey, looking at how customers interact with restaurant brands, the various touch points and how technology can enhance the customer experience. In a time when there are a multitude of tech solutions, we will review the challenges and how operators can overcome them to ensure success

Access the webinar recording >>